Solutions · By Departments
Customer Success & Support
Routine questions answered instantly, appointments booked without a queue, and feedback collected after every resolution — 24/7, in the customer's language where live.
Customer Service
Resolves frequent questions from your knowledge base — hours, policies, order status — and escalates the rest to a human with context.
Receptionist
First point of contact for every caller, routing by intent instead of leaving customers in a hold queue.
Appointment Setter
Books support visits and follow-up calls directly into calendars, with confirmations the customer can rely on.
Survey
Measures satisfaction after support interactions, so success teams hear problems before churn does.
Built on the same platform
Every agent above runs on your own server, your own numbers and your own AI keys. English and Hindi are live today; Arabic is on the way. There is no per-minute platform fee — the same model as the rest of Callingtap.