Solutions · By Departments
IT & Operations
The operational front door: every call answered, routine internal questions resolved from documentation, and field visits booked without phone tag.
Receptionist
Answers the operations line, routes by intent, and takes structured messages for the right team.
Customer Service
Resolves routine questions from manuals and guides connected as knowledge, escalating the rest with full context.
Appointment Setter
Books maintenance and site visits into real calendars, with confirmations and rescheduling handled by the agent.
Built on the same platform
Every agent above runs on your own server, your own numbers and your own AI keys. English and Hindi are live today; Arabic is on the way. There is no per-minute platform fee — the same model as the rest of Callingtap.