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Callingtap

Solutions · By Industry

Retail & E-Commerce

Store support that never closes: hours, policies and order questions answered instantly, and feedback collected after every sale.

Customer Service

Answers order, delivery and policy questions from your knowledge base, escalating the rest with context.

Receptionist

Greets every caller across stores and channels, routing by intent instead of a hold queue.

Lead Qualification

Captures and qualifies bulk and repeat-order enquiries before they reach your sales team.

Survey

Follows up after purchase or delivery with a short structured conversation about the experience.

Built on the same platform

Every agent above runs on your own server, your own numbers and your own AI keys. English and Hindi are live today; Arabic is on the way. There is no per-minute platform fee — the same model as the rest of Callingtap.